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Frequently Asked Questions

General queries for your Basic knowledge

Can I cancel my order?

Yes, you can cancel your order up to 72 hours before dispatch (by Friday at 5pm) - just email us at shop@lowcarbprogram.com and we can help you with cancelling your order.

Can I change my order?

Yes, you can cancel your order up to 72 hours before dispatch (by Friday at 5pm) - just let us know what you would like to change it to by emailing us at shop@lowcarbprogram.com

I have another question

If you have anything else you would like to know, don't hesitate to get in touch with us on 0330 133 03 07 or shop@lowcarbprogram.com.